Yesterday whilst carrying out a routine service on a clients alarm, I couldn’t help but overhear her frustration at dealing with Sky customer support! Her conversation went something along the lines “If I upgrade you can get someone round to install a new box tomorrow, but if I simply want my existing sky box fixed… Continue reading GuardHome Award Winning Customer Service
Month: February 2014
An exciting new phase for GuardHome
This week is very exciting for us at GuardHome as it sees work starting on our new offices. After almost ten years of running my business from a very cosy room in my home, I have decided we are sufficiently mature to have our own offices. Some of the local residents may already have seen… Continue reading An exciting new phase for GuardHome
Monthly Review – January 2014, Are Burglaries Really on the Decrease?
Unseasonably warm, if very wet, weather characterised this month. At GuardHome we were kept quite busy this month as we had a number of new clients. Unfortunately most of this new business occurred as a result of the misfortune of the new clients, as they fell victim to burglars. One couple even had to cut short their post Christmas… Continue reading Monthly Review – January 2014, Are Burglaries Really on the Decrease?
